Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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management seems to genuinely care about staff. work is enjoyable.
What is most positive about the culture and environment at your company?
everyone is very supportive of one another.
What do you like best about the leadership team?
they create rewarding work with manageable expectations.
What are some of the best things about your team?
everyone is willing to help everyone. timelines are manageable.
What is the best part about your compensation package?
having insurance and PTO is great. the PTO policy is pretty good!
What makes you most happy at work?
consistent work and a team that supports and trusts the work I do.
What did you like most about the interview process?
interview scheduling happened quickly and was able to meet many people on the team.
Other Employee Reviews for Alorica
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