Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Although is a great company from a human perspective the compensation package and benefits are not great - could improve a lot more!
What are some of the best things about your team?
Great communication skills and efficiency in work
What is most positive about the culture and environment at your company?
Good work relationships, everyone is respectful of each other
What makes you most happy at work?
I love what i do on a daily basis
What did you like most about the interview process?
Not to much steps to get interviewed by my direct supervisor
Why do you feel undervalued and what would make you feel better about your compensation?
The compensation should be fair and competitive according to the same job duties from the market and other companies
Other Employee Reviews for Alorica
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