Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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My current department is very good and pleasant. I can't say the same for some of my past managers.
What did you like most about the interview process?
It was fast, when it finally started.
What are some of the best things about your team?
We have very dedicated workers in the team.
What do you like best about the leadership team?
They are, almost all, down to earth and friendly.
What is the best part about your compensation package?
Our HMO coverage is okay.
What is most positive about the culture and environment at your company?
Very open communication and our leaders are not snobs.
What makes you most happy at work?
The dynamic among co-workers is good. They are professional, skilled and friendly.
Other Employee Reviews for Alorica
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