Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Amazing company with exceptional growth opportunities. A great way to open doors within multiple departments, while expanding your understanding of business management.
What makes you most happy at work?
My co-workers and knowing my company cares about my opinion and contributions.
What is the best part about your compensation package?
Employer match on 401k as well as competitive options across family benefits that help care for my loved ones.
What are some of the best things about your team?
They always look for ways to benefit the culture and make it a better place to call “work”, which is really a second h
What is most positive about the culture and environment at your company?
The company cares and isn’t putting on a show for clients or recruitment, they are true to their culture and deliver on their promise/commitment to their employee
What do you like best about the leadership team?
Open door policy and a true open ear. If you have a valid situation that needs caring for, they are willing to go to bat for you and your cause.
What did you like most about the interview process?
It’s been quite a while since I’ve interviewed within my organization, it I do like that they know who will succeed in each role based on a combination of experience and personality both, combined with contribution le
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