Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
There is plenty of opportunity for growth. It would be great to complete analysis and compare against competitive companies.
What is most positive about the culture and environment at your company?
The drive to meet the needs.
What do you like best about the leadership team?
Their passion is impressive and can be appreciated .
What makes you most happy at work?
The people I work with make me the happiest.
What is the best part about your compensation package?
For my position, my compensation is aligned with other companies.
What did you like most about the interview process?
It’s been many years. Do believe there’s an opportunity with the process at the lower/entry lev
What are some of the best things about your team?
My team has the same passion. They were really hard for not only our clients, but the company.
Other Employee Reviews for Alorica
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