Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Positive, challenging/fulfilling, great team of people.
What is the best part about your compensation package?
That it is fair and based on performance
What makes you most happy at work?
I appreciate the challenging environment and my team
What do you like best about the leadership team?
They truly care about the company and our team; easy to approach
What did you like most about the interview process?
The interview was only difficult due to position and the number of leaders I needed to meet with, but it was a positive (challenging) interview process.
What is most positive about the culture and environment at your company?
We do a lot to create a fun, collaborative culture and it shows. We had a new team member start this week and I'm proud of what we do for our employees and can tell they were surprised.
What are some of the best things about your team?
Our team is truly a family. We all have each other's backs. While we have very different personalities, we get along very well. And we all do what it takes to deliver outstanding work. I'm proud to work with them.
Other Employee Reviews for Alorica
×