Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Very positive and lots of opportunities
What do you like best about the leadership team?
Mostly transparent and a true desire to improve
What is the best part about your compensation package?
As a private company, they have no real equity program.
What are some of the best things about your team?
Helpful and not afraid to ask for help when needed.
What is most positive about the culture and environment at your company?
Fortunately I am remote so my environment is my own
What makes you most happy at work?
Solving problems and creating solutions that may not exist already.
What did you like most about the interview process?
Did not drag out and seemed to be level appropriate.
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