Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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4 years into wearing the Alorica jersey, I remain proud to wear it and excited to share Alorica with our clients and their customers.
What makes you most happy at work?
I am proud to represent the Alorica brand. That helps.
What is the best part about your compensation package?
It’s pretty simple. If the company and client win, so do
What did you like most about the interview process?
I met with 5 different people who each asked solid questions and helped me to understand the great culture I’d be joinin
What are some of the best things about your team?
We all help each other. Though we are geographically diverse, one phone call is all it takes to rally the troops and get help with anything.
What is most positive about the culture and environment at your company?
We are driven to make a difference. Whether it is one person or an entire community, we are challenged to make lives better at every interaction.
What do you like best about the leadership team?
My leadership is great. They know the business and are always looking at them innovative ways to provide value to our customers as well as provided by value to my career development.
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