Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I love to work at Alorica, every day is a new experience and a lot of satisfactions
What are some of the best things about your team?
They are passionate, commited, focus oriented, excellent team members
What do you like best about the leadership team?
I think they are very emphatetic, caring and encourage us all the time
Why do you feel undervalued and what would make you feel better about your compensation?
I think we need to have equity on our salary considering your performance, compromise, dedication and commitment
What is most positive about the culture and environment at your company?
We take care of our people, we have important values, and we have a lot of growing opportunities
What did you like most about the interview process?
I had the opportunity to share my experience and confirm that we could work together to reach our goals
What makes you most happy at work?
To have the opportunity to be creative, to help our employees, to express my ideas and to be part of a great company
Other Employee Reviews for Alorica
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