Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Let me put this way, I left a few years back and trusht me the grass is not as green as you would expect, came back and I'm happy I did, all new changes and the ability to work from home change my life completely but for the best!
What are some of the best things about your team?
the will to be the best among competitors, team work!
What makes you most happy at work?
The ability to work from home and working with people that are there for you when you need them the most.
What is most positive about the culture and environment at your company?
I have never worked for a company were being different was so well accepted, Alorica has an Inclusion policy which does show.
What do you like best about the leadership team?
Even though everyone works remotely from different locations, we are now more together than ever thru technology, everyone is accesible no matter the role and responsibility within the company.
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