Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
not perfect but cares about the working environment and has the customer experience as its main driving goal
What do you like best about the leadership team?
Direct on the things they need
What is the best part about your compensation package?
good network of medical\dental partners
What did you like most about the interview process?
my recruiter was the best, she made the process super easy
What are some of the best things about your team?
driven to provide an excellent customer experience and care about their staff
What makes you most happy at work?
my actions matter, the support and information I provide helps my team and my project
What is most positive about the culture and environment at your company?
they adjust to what the projects we work with need and create a team to reach their goals
Other Employee Reviews for Alorica
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