Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Great experience and great environment
What do you like best about the leadership team?
There is always someone willing to support
What are some of the best things about your team?
Team work and support and great communication
What is most positive about the culture and environment at your company?
The communication and there’s always suppo
What makes you most happy at work?
My team work and my agents
What did you like most about the interview process?
The person from recruitment was really nice and helpful
Why do you feel undervalued and what would make you feel better about your compensation?
Sometime we have to work more than 12 hours it would be nice to have a compensation
Other Employee Reviews for Alorica
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