Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Strong but thoughtful leadership. It's a fun job. The material can be challenging but people there are invested in pushing creative boundaries.
What is the best part about your compensation package?
Unlimited PTO for directors and above
What are some of the best things about your team?
fun, engaged, loyal and smart.
What did you like most about the interview process?
my boss who really wanted to know about me.
What do you like best about the leadership team?
They have really improved their communication. It's very transparent. Clear and bold leadership.
What is most positive about the culture and environment at your company?
all hands on deck. People jump in and support each other all the time.
What makes you most happy at work?
My co-workers first and foremost -- but also putting out great creative assets that gets people excited.
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