Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Great company that provides services to a large number of industries which requires the opportunity to leverage experience and learn new things.
What makes you most happy at work?
The people I work with, new challenges and learning new things makes my job happy.
What are some of the best things about your team?
Great group of diverse professionals from every walk of life and are dependable and experienced and highly-knowledgeable in many areas.
What is most positive about the culture and environment at your company?
We are encouraged to do the right thing, act with integrity and help others. Proud of the companies' work in charities and MLBA.
Other Employee Reviews for Alorica
×