Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Best in class DE&I, CSR and Employee Engagement. Leaders are involved and present. Alorica puts employee and customer first.
What are some of the best things about your team?
Involved, passionate, engaged, insightful, committed, dedicated, leaders, and respectful
What is the best part about your compensation package?
Very fair compensation plans aligned to clearly outlined goals and outcomes.
What did you like most about the interview process?
Timely - no delays. Focused on the whole person and ethical attributes.
What is most positive about the culture and environment at your company?
Culture is based on integrity, ethics, morals and focuses on clients, customer and staff alike.
What makes you most happy at work?
Challenged; rewarded for outcomes; acknowledged for effort and drive; engaging environment; Employees care about their work.
What do you like best about the leadership team?
The Leadership Team is engaged and approachable. They are open to all points of view and provide timely feedback and guidance required to drive better outcomes.
Other Employee Reviews for Alorica
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