Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I very much enjoy my experience here and have been with the company for many years.
What makes you most happy at work?
Working with all the different departments
What do you like best about the leadership team?
We work very well together
What is the best part about your compensation package?
The benefits, payout and MIP
What did you like most about the interview process?
The process was very informative.
What is most positive about the culture and environment at your company?
I like the involvement of the exec meetings and updates
What are some of the best things about your team?
We work very well together and it feels more like family than co-workers
Other Employee Reviews for Alorica
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