Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Ever since I have been with Alorica the company has welcomed me as part of this great family!
What do you like best about the leadership team?
Making my agents achieve their goals.
What are some of the best things about your team?
We support each other every day!
What is the best part about your compensation package?
I think everything is great!
What did you like most about the interview process?
The support I got from all the people that interview me.
What is most positive about the culture and environment at your company?
Right now that we work at home however, we are still l a great team.
What makes you most happy at work?
To see the number how we improve every way and how my opinions are considerer so we can work better.
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