Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
goo job opportunities for everyone and people centered
What did you like most about the interview process?
the listening exercise and the interview with TA
What is most positive about the culture and environment at your company?
That we are free to give coachings as we like
What do you like best about the leadership team?
The Ops manager was recently removed but she was the best
What are some of the best things about your team?
We get along and we look forward for the same objective
What makes you most happy at work?
see my people succeed and seeing that there are constant growth opportunities
Why do you feel undervalued and what would make you feel better about your compensation?
I don't feel undervalued I think I have had very good opportunities and looking forward to grow more
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