Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
ALorica is a great company to work for. Flexible hours, flexible leadership, Great Culture.
What is the best part about your compensation package?
Health benefits that include medical, dental and vision.
What did you like most about the interview process?
The interviewees made it comfortable
What do you like best about the leadership team?
Majority of the leadership is open to suggestions and driving change.
What makes you most happy at work?
Being able to make a difference to the company and leadership noticing
What are some of the best things about your team?
The team is very versitale and can help manage change and drive process and system improvement.
What is most positive about the culture and environment at your company?
We have culture committees in the different regions that drive the culture thru contributing to causes indeed (Gifts for those in need; entertain young enthusiast that have a passion to helo those in need and we gift them $ that has been collected from the team)
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