Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I have worked at Alorica for almost 10 years. I have great leaders and awesome co-workers. I recommend Alorica to friends because I believe Alorica has a culture of success for all.
What are some of the best things about your team?
They are experienced and open to growth.
What do you like best about the leadership team?
My leaders are supportive and inspiring.
What is the best part about your compensation package?
I have flexibility in my work.
What is most positive about the culture and environment at your company?
The company growth is positive.
What makes you most happy at work?
The support I receive from my leader is great.
What did you like most about the interview process?
I met with multiple leaders which shows they are looking for a well skilled workforce.
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