Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica is constantly growing, learning, changing and evolving. There are amazing opportunities for growth and development if you have the interest and willingness to put in the effort to get to the next level.
What is the best part about your compensation package?
The pay and PTO flexibility
What makes you most happy at work?
Knowing I make a positive impact for others each day
What did you like most about the interview process?
Multiple interviewers; allowed for visibility to personalities/style of many in the dept
What do you like best about the leadership team?
They listen, share insights, and are always open to ideas on how to improve.
What is most positive about the culture and environment at your company?
The people; outgoing and willing to assist; You can share your honest input/feedback and you see change by mgmt/leadership
What are some of the best things about your team?
Open communication; willing to dive in to address time sensitive matters; open to new ideas; flexible and identify/remind for the need to balance work with life/family
Other Employee Reviews for Alorica
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