Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I started off as a temp. employee and ended up staying on with the company. Here I am 3yrs later, still learning and still enjoying my work environment.
What are some of the best things about your team?
We work together as a TEAM!
What did you like most about the interview process?
Thorough questions and detailed info on the job
What do you like best about the leadership team?
Everyone apart of the leadership team is approachable and down to earth. It's like one big family.
What makes you most happy at work?
I am able to meet and talk to people from all walks of life and I LOVE IT!
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