Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Friendly people and you are treated with respect. Paid holidays and benefits
Why do you feel undervalued and what would make you feel better about your compensation?
More pay for the position I am in
What makes you most happy at work?
The interaction with my co-workers and my schedule
What do you like best about the leadership team?
Always helpful, kind and understanding
What did you like most about the interview process?
That they were thorough and helpful during each step of the interview process
What are some of the best things about your team?
Motivated and positive. Also can be very funny to help lighten a stressful day.
What is most positive about the culture and environment at your company?
Everyone is always willing to help with any questions and seem to care about you as not just a co-worker but a person.
Other Employee Reviews for Alorica
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