Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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very welcoming, yet very demanding and fast paced
What do you like best about the leadership team?
always there to help me
What makes you most happy at work?
completing my task before the end of my shift
What are some of the best things about your team?
We are team players, we help each other out on a daily basis
What did you like most about the interview process?
The role play gives you clear understanding of what you will be doing.
Why do you feel undervalued and what would make you feel better about your compensation?
more money hourly, potential to get bonuses in all departments on all levels, and more vacation time
What is most positive about the culture and environment at your company?
I love our communication in group. I also love the amount of training and resources we have. Thinktank is a life saver.
Other Employee Reviews for Alorica
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