Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
A company that is growing by leaps and bounds! The problem is that, more often than not, they're ready to bring new clients and employees onboard...before they are ready with the infrastructure needed to support them. "Cart before the horse", as it were.
What did you like most about the interview process?
Fantastic recruiters; warm, friendly, and engaging!
What are some of the best things about your team?
Informative, assertive, and engaging! The best in the business...
What makes you most happy at work?
When everything works at the level to which it was expected.
What is the best part about your compensation package?
No muss, no fuss. The options are clearly laid-out, and easily understood.
What do you like best about the leadership team?
Ready to give whatever is needed to "get the job done"; time, resources, guidance...anything!
What is most positive about the culture and environment at your company?
They're on the bleeding-edge of company engagement with their employees, and constantly innovating new ways to get feedback.
Other Employee Reviews for Alorica
×