Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Its been great I have been here for over 60 days
What do you like best about the leadership team?
Hands off and treats us like real people.
What is the best part about your compensation package?
The overall great value of the total package
What did you like most about the interview process?
I liked the fact my interview was seamless and easy.
What are some of the best things about your team?
We all work as a collective and we all use each other as a team
What is most positive about the culture and environment at your company?
I m able to work from home. This is why i made Alorica my home.
What makes you most happy at work?
I am happy when my time is used correctly. Meetings and calls some are worthless.
Other Employee Reviews for Alorica
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