Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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The health care is awesome!
What is most positive about the culture and environment at your company?
In the miami lakes site there is tons of diversity.
What did you like most about the interview process?
Interacting with candidates and getting to know their personalities is always fun.
What makes you most happy at work?
My team is what usually makes me happy. Love working with TA in Miami lakes.
What do you like best about the leadership team?
We are like one big family. We all communicate any issues to ensure everything is solved and that we are all on the same page.
What are some of the best things about your team?
My team is top tier. Our team work and drive is like no other. Love working with a team who loves to get things done.
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