Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I've been her 16 years, I love what I do now
What are some of the best things about your team?
The people I work with are like family
What is most positive about the culture and environment at your company?
Showing and receiving respect and understanding
What makes you most happy at work?
Completing task makes me feel accomplished
What do you like best about the leadership team?
My boss does not show favoritism, very fair and understanding
What did you like most about the interview process?
Making me feel like I can do whats ask of me
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like I have given A+ work, just want it to show in my pay
Other Employee Reviews for Alorica
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