Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Committed to the expansion of the team
What did you like most about the interview process?
The tests are applicable for the position.
What are some of the best things about your team?
They are hard workers mostly.
What makes you most happy at work?
Helping connect people with jobs they are suited for.
What do you like best about the leadership team?
I'm not really familiar with exactly who this is referring to, so I'm not going to comment.
Why do you feel undervalued and what would make you feel better about your compensation?
It pays under the national average for this position. Would feel better about current compensation if the position included less responsibilities.
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