Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Employee focused and forward thinking. Salary in some areas could use some improvement
What are some of the best things about your team?
The team does not need to be micro-managed
What is most positive about the culture and environment at your company?
feedback is constructive and good work is recognized
What makes you most happy at work?
making my goals and improving lives
What do you like best about the leadership team?
They listen and implement ideas
What did you like most about the interview process?
it is now all remote
Why do you feel undervalued and what would make you feel better about your compensation?
Not all Benefits are available in all areas and the cost could be better
Other Employee Reviews for Alorica
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