Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
I've worked for Alorica for over 10 years. The company is obsessed with people and it shows. Over the years things have just gotten better and better. Processes, tools, technology, recognition, and rewards. The work isn't easy, but there is tremendous opportunity to advance and build a career.
What are some of the best things about your team?
We work hard and work together well
What is the best part about your compensation package?
401K match and great health and dental insurance
What did you like most about the interview process?
Meeting multiple leaders of the company
What do you like best about the leadership team?
They truly care about employees
What makes you most happy at work?
Working together and winning together!
What is most positive about the culture and environment at your company?
Making Lives Better with Alorica provides grants to help employees and community members in need
Other Employee Reviews for Alorica
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