Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Empowering, inclusive, agile, cool, fun and socially responsible
What is the best part about your compensation package?
Management Incentive Program that is performance related
What do you like best about the leadership team?
Open, honest, fair, diverse, smart, decisive
What did you like most about the interview process?
Thorough, multi-level interviews to get a 360 degree assessment
What is most positive about the culture and environment at your company?
Our values which promotes diversity, is global and is based on mutual respect and passion to deliver
What makes you most happy at work?
My team, the work environment and what we do for our clients and their customers every day
What are some of the best things about your team?
Goal oriented, team work, live by Alorica's values, inclusive and want to deliver impactful outcomes for our clients and for the company
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