Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Good Leadership Team, Well structured operating model. A good place to work. Lots of learnings.
What is the best part about your compensation package?
Annual Performance Bonus that we qualify year on year.
What did you like most about the interview process?
Access to information on the job availability, Scheduling of interview. Welcoming and Warm Interview panelist.
What makes you most happy at work?
Smiling Colleague, Constructive feedback from time to time, Training support, Well-organized workplace, Fun activities, and a nice walking track to chill out.
What do you like best about the leadership team?
Good Team. Leaders are very practical in their approach to Business and to its employees. Support the team to achieve bigger goals.
What are some of the best things about your team?
The team is well organized in the thought process of handling the day-to-day transaction and business growth. Reliable and Confident team members
What is most positive about the culture and environment at your company?
Very Cool work environment. Company cultures support involvement and provide positive, fun ways for employees to get together for personal and professional development activities, both within and outside normal company hours. Employees are engaged in their roles, contributions are recognised.
Other Employee Reviews for Alorica
×