Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Great. Provide new opportunities, care about employees and clients.
What do you like best about the leadership team?
Being Transparent, Growth Oriented, Strong Culture
What are some of the best things about your team?
Team work, Aligned to the same goal, etc.
What makes you most happy at work?
Future Growth, Learnings, Team Work, etc.
What needs to change to make the company culture better?
Encourage people to take risks, delegate and hold people responsible
What did you like most about the interview process?
Engagement from the interviewer in explaining about company and company goals
Why do you feel undervalued and what would make you feel better about your compensation?
Comp is not great or in line with the industry especially annual bonuses.
Other Employee Reviews for Alorica
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