Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Providing good learning platform through latest technologies available in the IT market.
What makes you most happy at work?
when something learnt newly, it gives an excitement to work.
What are some of the best things about your team?
Each of them is a good team player and well Accountable.
What is most positive about the culture and environment at your company?
Identifying the emerging technology, giving a platform to employees to learn and practice.
Why do you feel undervalued and what would make you feel better about your compensation?
As per the current IT salary structure, the payment has to be updated.
What do you like best about the leadership team?
Very Supportive and teaching the accountability of each individual member in the team. Appreciation on timely basis.
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