Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Treated fairly, work well with management at my site. Feel valued for my work input.
What do you like best about the leadership team?
Fair treatment and communication to our team.
What is most positive about the culture and environment at your company?
Casual environment, fits our team and culture.
What did you like most about the interview process?
Honesty and communication was done well.
Why do you feel undervalued and what would make you feel better about your compensation?
Market surveys for our areas would help probably justify compensation.
What are some of the best things about your team?
We communicate well with each other. Offer support to each other as needed. We are a great team.
What makes you most happy at work?
Communication with each other. Feeling valued. I walk our production floor, and say Good Morning or Good Afternoon. I believe our agents appreciate that.
Other Employee Reviews for Alorica
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