Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica is a great company in every aspect, except pay. I wish I was paid more. But I love the company a lot and don't want to leave.
What makes you most happy at work?
Helping people, feeling like I am valued.
What do you like best about the leadership team?
The leadership really supports our employees.
What are some of the best things about your team?
Everyone really cares about each other.
What is most positive about the culture and environment at your company?
The company cares about everyone. Everyone is valued.
What did you like most about the interview process?
I liked the recruiter. I liked the video interviews also.
Why do you feel undervalued and what would make you feel better about your compensation?
For a similar HR job, i would be paid 10-15k more. Also,, I was not able to get STD and LTD benefits, which I never had issues with other companies.
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