Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Team effort across the board. Dedicated employees who work together to achieve success.
What is the best part about your compensation package?
it is flexible to my needs.
What makes you most happy at work?
Building and maintaining great relationships.
What are some of the best things about your team?
Dedicated, smart, hard working and overall great people to work with.
What did you like most about the interview process?
Reviewing the job duties and understanding the need that I could help with.
What is most positive about the culture and environment at your company?
Family atmosphere - always willing to pitch in and help no matter what the issue is.
What do you like best about the leadership team?
My immediate supervisor is very supportive in all aspects of the business, does not micromanage and allows me to be my own person to drive the business needs.
Other Employee Reviews for Alorica
×