Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Great leadership and they care about their employees. Have a nice program MLBA that help employees or the community in need. Opportunities to promote within.
What makes you most happy at work?
My coworkers, staff members and flexible schedules
What did you like most about the interview process?
application and remote options during covid
What is the best part about your compensation package?
The bonus package and salary
What is most positive about the culture and environment at your company?
Great work at home opportunities
What are some of the best things about your team?
Hard working staff, eager to learn something new, recommends improvements
What do you like best about the leadership team?
They are very willing to listen to your suggestions of improvements and keep an open door policy.
Other Employee Reviews for Alorica
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