Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Strong company to work for moving in the right direction with them now offering Leadership Training. I believe they honestly care and don't just think of employees as numbers. They also have a great philanthropy branch that helps struggling individuals in the area.
What makes you most happy at work?
Solving problems that happen in the workplace
What do you like best about the leadership team?
They care about the success of their employees
What did you like most about the interview process?
The follow up from the recruiter
What are some of the best things about your team?
They are willing to help and feel like an actual team
What is most positive about the culture and environment at your company?
They have fun team building events they try to lift moral, when work can sometimes be difficult
Why do you feel undervalued and what would make you feel better about your compensation?
With the size of the company I believe they could raise the pay, offer equity and improve benefits
Other Employee Reviews for Alorica
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