Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Great Company to work for! Management is willing to work with you and help you grow.
What is the best part about your compensation package?
Compensation and medical benefits are both good.
What makes you most happy at work?
Working with my peers on a daily basis
What did you like most about the interview process?
Everything is explaining including next steps
What are some of the best things about your team?
Communication and tram work are outstanding within our group
What is most positive about the culture and environment at your company?
Always willing to help and go above and beyond
What do you like best about the leadership team?
Knowledgeable, caring, willing to help, and always a+ team players
Other Employee Reviews for Alorica
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