Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I've been here for 22 years which should tell you something. THis company works very hard to be on top of global changes, that effect our employees. By doing that they are creating a work experience that is superior to any other company.
What makes you most happy at work?
The ability to be flexible with my schedule
What is the best part about your compensation package?
variety of options for insuring and taking care of my family.
What do you like best about the leadership team?
keeping me informed. Communication is the key to keeping the wheels in motion
What is most positive about the culture and environment at your company?
We have a culture Committee that plans events to involve the employees during work hours.
Other Employee Reviews for Alorica
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