Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Alorica is amazing! The company continues to grow and improve at all levels! Our CEO is passionate and cares for his employees as well leads by example! I strongly believe when you take care of the people they will take care of your business!!!!
What makes you most happy at work?
I absolutely love working with our people!!!!
What is the best part about your compensation package?
Opportunity to earn quarterly bonus!
What is most positive about the culture and environment at your company?
We are family and it feels like it! :-)
What do you like best about the leadership team?
They listen and find ways to improve our day to day cadence to drive performance and to help exceed employee and client expectations!
What are some of the best things about your team?
Highly motivated and driven! Manage in a performance based environment developing our Team to be successful! We know how to win and show it in all that we do!
Other Employee Reviews for Alorica
×