Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica is a big company but, feels like a small family business. It is very obvious that the company cares about their employees and the community they work in.
What are some of the best things about your team?
Focused, efficient, and dedicated to achieving company goals
What is most positive about the culture and environment at your company?
The people I work with have my back everyday
What makes you most happy at work?
Crushing our goals and having fun at the same time.
What did you like most about the interview process?
I got a good feel for the work environment and it was spot on
Why do you feel undervalued and what would make you feel better about your compensation?
Money isn't everything but, when you shine and crush your goals, you should be rewarded
What do you like best about the leadership team?
The Alorica leadership team has their finger on the pulse of the daily business. They are quick to react and make great business decisions
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