Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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great company culture. Leadership that truly cares about their people.
What is the best part about your compensation package?
good 401K matching program. solid health benefits.
What makes you most happy at work?
The people I get to work and interact with are amazing
What do you like best about the leadership team?
the leadership cares about their people. Mentor programs set up to help you succeed.
What are some of the best things about your team?
As a team we are empowered. Everyone's ideas matter and are counted to help improve the overall culture.
What is most positive about the culture and environment at your company?
Everyone has a voice. Making lives better at Alorica is about helping the employees and community be better for everyone.
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