Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
From HR, Support to Operations, everyone gives the support needed and always looking for solutions for issues and concern of the employees and company as soon as possible.
What is the best part about your compensation package?
HMO from Intellicare and rice allowance
What do you like best about the leadership team?
They have a clear plan on company goals.
What makes you most happy at work?
The team supports makes me happy
What are some of the best things about your team?
Team is very supportive even if we are virtually engaged
What did you like most about the interview process?
they check your grammar, diction and skills to be fit in BPO
What is most positive about the culture and environment at your company?
Positive in a way that even we have a lot of challenges team still supports
Other Employee Reviews for Alorica
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