Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
I have worked for Alorica for almost 13 years, I love being part of culture that prides itself on being kind to your fellow human. A company that promotes diversity and is willing to go the extra mile to make sure everyone is included.
What do you like best about the leadership team?
They are understanding and supportive.
What makes you most happy at work?
I like that I get to interact with different people.
What are some of the best things about your team?
I like that everyone's opinion is heard and new ideas are encouraged to be shared.
What did you like most about the interview process?
I liked that it was done in a conversational way that made me feel confident and at ease.
What is the best part about your compensation package?
My 401k. I've never had one before and I like that they also match contributions. Gives me a sense of security for the future.
What is most positive about the culture and environment at your company?
I like that there is always something different to do. I really enjoy the fact that I get to help people in a positive way.
Other Employee Reviews for Alorica
×