Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Everyday is a new adventure :)
What do you like best about the leadership team?
We truly look out for each other and function as a team
What makes you most happy at work?
Knowing I am making a difference even if it is just for 1 person
What are some of the best things about your team?
We tackle issue at hand, it is not put to the side for another day
What needs to change to make the company culture better?
I responded incorrectly to previous question. Environment is positive because we work everyday to make it positive
What did you like most about the interview process?
I had 3 rounds of interviews and at each interaction I learned more about company and current site I would be working at
Why do you feel undervalued and what would make you feel better about your compensation?
Anyone this question is posed will think they never make enough for what they do. I believe for me at least I am underpaid as my job does not stop because it is 6PM or its only 7AM. I have constant request and needs from employees
Other Employee Reviews for Alorica
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