Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Awesome experience. Great place to work with opportunity for growth and advancement.
What are some of the best things about your team?
They are extremely helpful and easy to interact with.
What is most positive about the culture and environment at your company?
Everyone is really friendly and great to work with.
What makes you most happy at work?
The culture and atmosphere makes me enjoy coming to work every day.
What did you like most about the interview process?
The personnel conducting the interviews are excellent representatives of the company's brand.
What do you like best about the leadership team?
At times they appear to be overworked though they still find time to assist when needed.
What is the best part about your compensation package?
The health insurance options, though not the best, are better than other places I have worked.
Other Employee Reviews for Alorica
×