Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I have had a great experience here at Alorica, of course I just wish there were more hours for PTO given to you per pay check, and of course everyone always use a little more money
What is most positive about the culture and environment at your company?
Making sure everyone is enjoying their day at work
What did you like most about the interview process?
the recruiter was so understanding about my concerns, and ease my nervousness
What makes you most happy at work?
My site director is awesome, he tries to make us all feel important
What is the best part about your compensation package?
well actually I did not have one I do wish I was getting a least a dollar more
What do you like best about the leadership team?
They are always willing to help you out no matter what and take time to teach you for the next time something is needed
What are some of the best things about your team?
Always encouraging you to do your best in the best way that suits your style, listen to your ideas and get involved and give uyou ideas to make your thoughts even better and still give you all the credit
Other Employee Reviews for Alorica
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